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    Christmas - delivery times & company holidays

    Happy Holidays!

    We wish you a Merry Christmas, a Happy New Year and, above all, good health! We will be back for you from Saturday, January 4.1.2020th, 6.1.2020. We will send all online orders during this period on January XNUMXth, XNUMX. 

    Parcel service - now also for online orders

    Regardless of whether you drop by our shop or order online: We'll be happy to wrap your gifts! When ordering online, you can simply write your packaging request in the comment field, and we will take care of the rest. 

    General delivery times in Switzerland

    Standard shipping (items in stock, lighter than 30 kg)

    All orders placed Monday to Friday are delivered within 1-2 working days, provided we have the goods in stock. Orders placed after 12 noon will be dispatched the next working day. Please note that online orders are not processed on public holidays and on weekends. Attention, deliveries are only made on working days.

     

    Delivery costs Switzerland

    Standard shipping (items up to 30 kg, excluding furniture)

    The following applies to standard shipping (excluding furniture) to Switzerland and Liechtenstein:
    Items up to 30kg are usually sent via DHL Express. The shipping costs for standard shipping is CHF 9.-. Delivery is free of charge from a sales price of CHF 200. This does not apply to items that fall under bulky goods, here we charge a shipping cost of CHF 19.-. In this case, you will be informed during the checkout process that it is a general cargo item.

     

    Furniture deliveries (items from 30 kg)

    We would be happy to organize the shipping of furniture for you at a flat rate of CHF 100 in Switzerland and Liechtenstein. The delivery takes place directly in the children's room and is charged separately. It is also possible to take back and dispose of furniture, if you are interested, we will be happy to make you an offer.
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    Delivery costs abroad 

    Standard shipping (items up to 30 kg, excluding furniture)
    The following applies to shipping to Germany and Austria:
    Shipping is usually via GLS and costs CHF 25.- per order. The goods are billed without Swiss VAT. For deliveries to Germany and Austria, taxes (e.g. sales tax of 19% or 20% as of January 2017), customs duties and other fees may apply.
    These additional taxes are not included in the prices shown and are to be borne by the customer.

    The customs duties are generally collected by the respective customs authorities and invoiced directly to the customer. When shipping by GLS (as a rule), GLS handles the customs procedure for an additional charge and invoices the customer directly.
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    Furniture deliveries (items from 30 kg)
    Furniture deliveries to Germany and Austria are unfortunately not yet possible. If you have any questions, please do not hesitate to contact us at info@mysnowflake.ch or by phone on +41 (0) 44 342 11 44.