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    Corona Update: Our stores are open from January 18.1th. temporarily closed. But we are still there for you!

    Due to the tightened Corona measures, we will temporarily close our shops from Monday, January 18th. We are still available for you and our online orders will be sent as usual.

    From January 18th we are here for you as follows:

    • Online orders
      Our online orders will be processed as usual during this time, but delays may occur due to the extraordinary situation, thank you for your understanding!

    • Click & Collect Orders
      Order online and pick up your favorite items in our stores or in our warehouse in Zurich. Simply select "Pickup" as the shipping method in the check out of your online order. 

      Time window for collections from Click & Collect-Orders:
      closed on Mondays
      Tuesday - Friday: 10 a.m. - 12 p.m., 14 p.m. - 16 p.m.
      Saturday: 10 a.m. - 14 p.m.
    • Our Furniture delivery service and assembly service are still available. You can conveniently book our services online at the same time.
    • video consulting
      On request, we are also happy to advise you via FaceTime / Whatsapp.
      Contact: info@mysnowflake.ch or 
      044 342 11 44
    • Our Customer service can be reached by phone or email as follows:

      closed on Mondays
      Tuesday - Friday: 10 a.m. - 12 p.m. and 14 p.m. - 16 p.m.
      Saturday 10 a.m. - 14 p.m. 
      Contact: info@mysnowflake.ch or 044 342 11 44


    Thank you for your understanding and stay healthy!

    Best regards
    Your MY SNOWFLAKE team