The protection of data and the customer's privacy (hereinafter "customer" for the sake of simplicity) are important to SNOWFLAKE Lifestyle AG, Hangenmoosstrasse 8, CH-8820 Wädenswil, (hereinafter "SNOWFLAKE"). With this data protection declaration, which applies to all business activities of SNOWFLAKE, we provide you with comprehensive information on how SNOWFLAKE uses data that you make available when using the https://www.mysnowflake.ch website. You can decide at any time whether you want your personal data to be processed.
Both historical and future data are collected. If you agree to the processing, not only future data, but also historical data already stored by us will be processed.
When we talk about the processing of personal data in this data protection declaration, we mean any handling of personal data, including, for example, the collection, storage, management, use, transmission, disclosure or deletion of your personal data.
In the event of contradictions between this data protection declaration and other contractual or business terms and conditions, the provisions of the data protection declaration take precedence.
We collect and store data that is necessary to provide better customer service.
We collect your personal data every time we have contact with you. The situations in which we have contact with you vary. For example, we collect your personal data under the following circumstances:
It depends on the individual case which personal data is collected. On the one hand, we collect data that you provide to us, and on the other hand, we collect data that is automatically or manually recorded when you contact us. For example, we collect the following data:
Customer activity data
The owner of the data collection is SNOWFLAKE Lifestyle AG, Hangenmoosstrasse 8, CH-8820 Wädenswil.
Your personal data will be kept by us for as long as we consider necessary or appropriate to comply with the applicable laws or for as long as they are necessary for the purposes for which they were collected.
We delete the data as soon as it is no longer needed. In any case after the statutory maximum retention period has expired or at the request of the customer.
We have technical and organizational security measures in place to protect your data from unauthorized and unlawful access. We draw your attention to the fact that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of the information that is transmitted to us in this way.
Insofar as this is essential for processing the order, data will be passed on to trading partners (such as post offices, logistics companies, credit card companies, credit checks). SNOWFLAKE is entitled to use customer data for company-specific communications or the like.
SNOWFLAKE may pass on your personal data if this is necessary to comply with the applicable laws and regulations, in legal proceedings, at the request of the competent courts or authorities or for other legal obligations, in order to protect and defend our rights or our property.
Customers can change and delete their data in their user account at any time or have their data changed or deleted via email to SNOWFLAKE firstname.lastname@example.org.
A cookie is a small text file that our website leaves on your computer, tablet computer or smartphone when you call up or visit our website. In this way, our website can save certain entries and settings (e.g. login, language, font size and other display preferences) permanently or for a certain period of time and you do not need to make them again each time you visit.
Most of the cookies we use are automatically deleted from your computer or mobile device at the end of the browser session
We also use temporary or permanent cookies. These remain stored on your computer or mobile device after the end of the browser session. When you visit one of our websites again, it is automatically recognized which entries and settings you prefer. Depending on the type of cookie, these temporary or permanent cookies remain stored on your computer or mobile device for between one month and ten years and are automatically deactivated after the programmed time has elapsed. They serve to make our website more user-friendly, more effective and more secure.
The cookies we use do not save any personal data. The stored data of the cookies cannot be assigned to a specific person. When a cookie is activated, an identification number is assigned to it.
Every time our website is accessed, usage data is transmitted by the internet browser and stored in log files, so-called log files, such as the date and time of the request, the IP address of the computer or mobile device, and the name of the website from which you accessed our website is saved. These log files cannot be assigned to a specific person and are used exclusively to ensure trouble-free operation of the website and to improve our offer.
The evaluation of the log files is only used for statistical purposes on our website and evaluated for their optimization.
So-called social plugins from social networks can be used on our website: Google+, Twitter, Pinterest and Facebook. These social plugins enable you to recommend the desired website to other users via the selected social network. The recommendation buttons are provided by the social networks. When the social plug-in is activated, the data (including your IP address) are transmitted to the selected social network. SNOWFLAKE has no influence on the data that Google+, Twitter, Pinterest or Facebook collect.
Further information about the purpose and scope of data collection, the further processing and use of the data and setting options can be found in the data protection declarations of the social network providers:
If you want to prevent your browser from sending cookies to other providers, you can block this under settings in your browser by selecting the "Block third-party cookies" function. With this setting, however, certain contents of our website may not be available either work more.
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: disable Google Analytics.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
Wädenswil, January 5, 2017