Product recall Hollie children's travel suitcase from Liewood (LW18764)
Liewood, 4. August 2025
At LIEWOOD, the safety and well-being of our customers is always our top priority. We are committed to maintaining the highest quality standards across our entire product range.
As part of a recent quality control check, a component of the Hollie Hardcase Suitcase A certain phthalate content was detected. Although children do not come into direct contact with the affected part during normal use and the product is not classified as a toy, it still does not meet LIEWOOD's quality and safety standards.
For this reason, we ask all customers who LIEWOOD Hollie children's travel suitcase purchased, please stop using the product immediately and either return the item to the point of purchase or dispose of it in accordance with local environmental regulations.
If you purchased the product through our online store, please contact us for a refund.
Thank you for your understanding and support. If you have any questions or concerns, please do not hesitate to contact us.
info@mysnowflake.ch or +044 (342)11-44 XNUMX
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Product recall Kids Scooters on Konges Sløjd
Konges Slojd, Copenhagen, July 4, 2025
Konges Sløjd Kids Scooters from 3 years (Article No. KS101544-P00005 and KS101544-P00038)
Security is important to us Konges Sløjd head waiterst priority – all products from Konges Sløjd are developed with comprehensive risk analyses and rigorous testing. However, a manufacturing defect has been identified in the scooters that can cause the wheels to become loose during use.
If you own such a Soocter and purchased it from us, please stop using it immediately and return it to us. For further information, please contact our customer service. Thank you for your understanding and cooperation.
info@mysnowflake.ch or +044 (342)11-44 XNUMX
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Important security update for your Bugaboo Giraffe high chair
Press release 10 April 2025 by Bugaboo:
We have found that if a toddler is sitting on the high chair in the infant seat and the screws connecting the legs are not properly tightened by the consumer during assembly, the chair legs may detach from the frame. This detachment can occur due to the opposing forces created when a toddler's thighs push upward against the seat while their feet push down on the footrest. This poses a fall hazard.
Safety is the top priority of Bugabooto ensure the well-being of your customers and their children. To reduce the potential for incorrect screw installation, Bugaboo developed a repair kit. This repair kit contains:
The redesigned components were designed to ensure greater stability. Replacement is easy and can be done at home in just a few minutes.
Bugaboo recommends replacing the current screws with the revised screws included in the repair kit, using the new Allen key and following the instructions. Even if you believe your current screws are installed correctly, we recommend following these steps.
Bugaboo has set up a self-service portal on its website where you can order your free repair kit immediately by clicking on this link (estimated delivery within 1 to 2 weeks):
Get your free repair kit here.
If you have the Bugaboo If you want to use the Giraffe high chair with the baby set until you have replaced the screws using the repair kit, you can only do so safely if you lower the footrest to its lowest position. You can lower the footrest to its lowest position by pressing the two buttons on either side of the footrest and sliding the footrest down.
If you have any questions or concerns about the security update from Bugaboo We are happy to be there for you:
info@mysnowflake.ch or +044 (342)11-44 XNUMX
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Product recall Nola Swing from Konges Sløjd
Press Release Konges Slojd, Copenhagen, October 3, 2024
Nola Swing baby swing from Konges Sløjd
Konges Sløjd has been made aware that their Nola swing may pose a potential serious neck and head entrapment hazard for children ages 9 months to 3 years and are therefore taking all necessary precautions by recalling the Nola swing.
The Konges Sløjd They do not compromise on safety standards. All of their products are carefully tested through a rigorous testing program to ensure that everything meets the strictest global standards. If they ever encounter an issue like this, they respond immediately and take the product back for safety reasons.
If you own a Nola swing and purchased it from us, please stop using it immediately and return it to us. For more information, please contact our customer service. Thank you for your understanding and cooperation.
info@mysnowflake.ch or +044 (342)11-44 XNUMX
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Product recalls fabric book Manni by Liewood
Press Release Liewood, Copenhagen, 21 August 2024
Fabric book MANNI by Liewood
LIEWOOD recalls MANNI Fabric Book (Model No. LW15077, Color 1200 Classic / Creme de la Creme Mix) LIEWOOD attaches great importance to the safety of all its products. LIEWOOD has become aware that there is a potential safety issue with the Manni Fabric Book. LIEWOOD has determined that the stitching on these fabric books does not meet strict safety standards. Although no incidents have been reported, this issue could pose a potential risk and LIEWOOD believes that precautionary measures are necessary. Therefore, they ask all customers who have purchased the MANNI fabric book to stop using it and dispose of it in accordance with local environmental protection regulations for waste disposal or return the item to the point of purchase.
If you purchased the product from our store, please contact us for a refund. Thank you for your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact us.
info@mysnowflake.ch or +044 (342)11-44 XNUMX
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Warning: Fake online shop
Information on our own behalf, January 2024
We would like to point out that there is a fake online shop at the address https://mysnowflake.shop that is in no way connected to us. We have already taken legal action in these matters.
Tips: How do I know if it is a fake online shop?
If you have any further questions regarding this, our customer service will be happy to help you: info@mysnowflake.ch | 044 342 11 44
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Product recalls night light from Konges Sløjd
Press Release Konges Sløjd, Copenhagen, July 13, 2023
Night Light (Lemon, Cherry & Dino)
Konges Sløjd asks all customers who have purchased the products Night Light Cherry, Night Light Dino & Night Light Lemon (Item No.: KS4499, KS4500 and KS4501) to stop using the products, as children may perceive the products as toys, which can lead to electrical hazards.
security has at Konges Sløjd highest priority. Therefore, we are taking precautionary measures and are recalling the Cherry Night Light, Dino Night Light and Lemon Night Light due to the risk of electric shock.
Konges Sløjd develops its products based on a thorough risk assessment and testing program to ensure that the products comply with all applicable laws and standards in the markets in which they are sold.
However, we have found that these night lights do not comply with the EN 60598-2-12:2013 clause 12.7.8 standard and are classified as toy-like. Toy-like products can be perceived as toys by children, which can lead to an electric shock, especially in young children. Because of this, we are recalling the Cherry Night Light, Dino Night Light, and Lemon Night Light.
We ask that you return the item to the store where you bought it immediately. The shop will of course credit you with the value of the goods and the shipping costs.
We apologize for the inconvenience.
If you have any questions or are unclear about the product recall, our customer service will be happy to help you:
info@mysnowflake.ch or by phone at +044 (342)11-44 XNUMX
