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Important information / product recalls

Product recall Nola Swing from Konges Sløjd 
press release Konges Slojd, Copenhagen, October 3, 2024

Nola Swing baby swing from Konges Sløjd 

Konges Sløjd has been made aware that their Nola swing may pose a potential serious neck and head entrapment hazard for children ages 9 months to 3 years and are therefore taking all necessary precautions by recalling the Nola swing. 

The Konges Sløjd They do not compromise on safety standards. All of their products are carefully tested through a rigorous testing program to ensure that everything meets the strictest global standards. If they ever encounter an issue like this, they respond immediately and take the product back for safety reasons.

If you own a Nola swing and purchased it from us, please stop using it immediately and return it to us. For more information, please contact our customer service. Thank you for your understanding and cooperation. 

info@mysnowflake.ch or  +044 (342)11-44 XNUMX 
 

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Product recalls fabric book Manni by Liewood
press release Liewood, Copenhagen, 21 August 2024

Fabric book MANNI by Liewood

LIEWOOD recalls MANNI Fabric Book (Model No. LW15077, Color 1200 Classic / Creme de la Creme Mix) LIEWOOD attaches great importance to the safety of all its products. LIEWOOD has become aware that there is a potential safety issue with the Manni Fabric Book. LIEWOOD has determined that the stitching on these fabric books does not meet strict safety standards. Although no incidents have been reported, this issue could pose a potential risk and LIEWOOD believes that precautionary measures are necessary. Therefore, they ask all customers who have purchased the MANNI fabric book to stop using it and dispose of it in accordance with local environmental protection regulations for waste disposal or return the item to the point of purchase.

 

If you purchased the product from our store, please contact us for a refund. Thank you for your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact us.

info@mysnowflake.ch or  +044 (342)11-44 XNUMX 

 

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Warning: Fake online shop
Information on our own behalf, January 2024


We would like to point out that there is a fake online shop at the address https://mysnowflake.shop that is in no way connected to us. We have already taken legal action in these matters.

Tips: How do I know if it is a fake online shop?

  • Non-existent or incomplete imprint
  • Only limited payment options available (for unfamiliar shops, only pay after receiving the goods)
  • Implausible prices (even particularly low prices can be an indication of a fake online shop)

 

If you have any further questions regarding this, our customer service will be happy to help you: info@mysnowflake.ch | 044 342 11 44



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Product recalls night light from Konges Sløjd
press release Konges Sløjd, Copenhagen, July 13, 2023

Night Light (Lemon, Cherry & Dino)

Konges Sløjd asks all customers who have purchased the products Night Light Cherry, Night Light Dino & Night Light Lemon (Item No.: KS4499, KS4500 and KS4501) to stop using the products, as children may perceive the products as toys, which can lead to electrical hazards.

security has at Konges Sløjd highest priority. Therefore, we are taking precautionary measures and are recalling the Cherry Night Light, Dino Night Light and Lemon Night Light due to the risk of electric shock.

Konges Sløjd develops its products based on a thorough risk assessment and testing program to ensure that the products comply with all applicable laws and standards in the markets in which they are sold.

However, we have found that these night lights do not comply with the EN 60598-2-12:2013 clause 12.7.8 standard and are classified as toy-like. Toy-like products can be perceived as toys by children, which can lead to an electric shock, especially in young children. Because of this, we are recalling the Cherry Night Light, Dino Night Light, and Lemon Night Light.

We ask that you return the item to the store where you bought it immediately. The shop will of course credit you with the value of the goods and the shipping costs.

We apologize for the inconvenience.

 

If you have any questions or are unclear about the product recall, our customer service will be happy to help you:
info@mysnowflake.ch or by phone at +044 (342)11-44 XNUMX